Procedure for Student Complaints About Faculty

  1. A student raising a complaint or concern about an individual faculty member should discuss the matter with the involved faculty member.
  2. If it is not resolved, the student should then bring the matter to the appropriate department head.
  3. The department head will hear both sides orally and attempt to resolve the issue as expeditiously as is possible (usually within one week).
  4. The student will be informed by the department head as to the outcome. If the student is still not satisfied, the student should put the complaint in writing, addressed to the appropriate divisional dean.
  5. The matter then becomes a formal complaint or concern and will be dealt with as such.
    1. Other faculty in the discipline may be consulted by the involved faculty member and divisional dean.
    2. Counselors from the Counseling Center may be consulted by any involved party.
    3. A meeting of all concerned may be set up.
    4. Recommendations may be solicited orally or in writing from each participant. The student will be informed by the divisional dean as to the outcome.
  6. If the student is still not satisfied, the student should refer the matter to the Academic Vice President in writing.